When searching a name, always use NewsBank's proximity search. For example if you searched for "Mary Smith" you might not find articles that used "Mary Jones Smith". Here is NewsBank's proximity syntax: "mary near3 jones". NewsBank's search engine is not case sensitive.
This is also helpful when you don't remember all the words of an organization's name: "guilford near4 health" will find articles with the term, "Guilford County Department of Health". *note that you choose the number that will separate your two search words.